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Cameron T.
IT Service Desk Analyst · 2026-03-03
Capterra ★★★★★The Best VPN There Is!
My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros: I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons: I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online.
Read the original on Capterra ↗ServersEase of use
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Lois O.
Copywriter · 2024-10-01
Capterra ★★★★★Most robust VPN out there - but watch out for pricing
Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well. Pros: It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop. Cons: It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient.
Read the original on Capterra ↗StreamingTravelPricing
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Emily F.
Branch Manager · 2025-03-28
Capterra ★★★★★NordVPN - a good VPN
I did not used many VPN services but NordVPN was the best between all that I used. There are many locations, fast connections and easy to install and use app. Pros: I moved to NordVPN after I tried it as a trial and saw how fast are the connection when used. There are many locations to choose from and all are very fast when browsing. I can use the on every device as is available for PC and smartphones as well. Also, I found Dark Web Monitor feature very helpful in keeping my passwords secure and away from hackers. Cons: The limit of 10 devices is not the greatest but understandable.
Read the original on Capterra ↗Dark Web MonitorSpeed
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Alex M.
System Administrator · 2026-09-03
Capterra ★★★★★Reliable VPN with Strong Privacy and Easy-to-Use Features
Overall, my experience with NordVPN is positive. It is easy to use, provided reliable and secure connections, and generally maintained good browsing speeds. The wide range of server locations and privacy features are useful, although the pricing felt a little high after the promotional period. Pros: I liked most about NordVPN because it is fast and reliable connection, easy-to-use interface, and strong privacy features. It was simple to connect to servers in different locations while maintaining good browsing speeds. Cons: The subscription price can feel relatively expensive, especially after promotional pricing ends. Some servers could also occasionally be slower or require reconnecting.
Read the original on Capterra ↗SpeedPricing
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Tony N.
Operations · 2025-12-29
Capterra ★★★★★Easy to use and reliable VPN
Pros: I've been using NordVPN for a while now, and honestly, the best part is that I rarely have to think about it. I mostly use when travelling and connecting to secure sites back home. The connection is fast enough that I don't notice any buffering, and the "Threat Protection" is a nice little bonus because it actually stops those annoying pop-up ads while I'm browsing. Cons: The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.
Read the original on Capterra ↗Threat ProtectionTravel
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Verified Reviewer
Owner and teacher · 2024-05-11
Capterra ★★★★★My honest opinion about using NordVPN
Pros: First, in my country, there are some websites we normally use to access to gather information like school related lessons on the internet to teach my students which in case I require a vpn service in order to access some of the websites that are blocked. Nordvpn gives me the option to freely access the internet without any restrictions whatsoever. The connection speed is blazingly fast even if the vpn server is located thousand of miles away from my location. Features like kill swtich are useful for me as to prevent me from using VPN service to some of the software that don't require it. I also like the deals of Nordvpn, especially if you considering for buying long-term, you should buy it as it is more worth it than buying short terms like months which you will likely pay more most of the times. Cons: Sometimes, there are some issues that can surface if I am trying to connect to the server, like connection timeout in the midst of connecting. Some servers require more time than others to be able to connected. I also find the performance to be slow for the first time of opening it. Navigating through the app is okay at best.
Read the original on Capterra ↗CensorshipSpeed
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Adam S.
Founder · 2024-06-07
Capterra ★★★★★Good solution for online safety
NordVPN added value to my business. I was able to access services when abroad that are otherwise geo-locked. This is my main use, but its always nice to have an extra layer of security when browsing the internet and downloading unverified files. Pros: NordVPN offers a wide choice of servers in a wide choice of countries to access. This adds an element of anonymity to browsing the internet.
The download and upload speed is also pretty decent, which was a dealbreaker in other VPN solutions. Cons: Some of the IPs I was assigned sometimes are blocked from certain servers due to other people's activities in the past. This is the only con I encountered. Some servers are abused and overused.
Read the original on Capterra ↗Geo-restrictionsSpeed
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Stuart A.
Medical Writer and Editor · 2025-06-22
Capterra ★★★★★5 years of use and practivally no problems
I´ve been using NordVPN for more than 5 years now and I would highly recommend it. I use it to reach home via the internet and keep my browsing secure and private Pros: The general ease of use and security. Being someone who live abroad, being able to use a relaible VPN to connect to certain thinga back home makes all the difference. Plus, the added security is always a good thing. Cons: The app can misbehave at times on older computers; this includes getting locked in loops and lagging. However, these instances are few and far between.
Read the original on Capterra ↗ReliabilityTravel
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Valentin S.
Sales · 2025-06-04
Capterra ★★★★★Top VPN for Speed and Simplicity
Very smooth and reliable experience. Easy to use, secure, and with plenty of servers for any location I need. Pros: I really like the wide variety of server locations and how easy the interface is to use. The app is intuitive, fast, and makes connecting to a secure server effortless, even for non-technical users. Cons: Some servers can be a bit slow at times, and switching between them may take a little longer, but overall the app works smoothly and securely, so it’s not a big concern.
Read the original on Capterra ↗ServersEase of use
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Carly P.
Accounts Administrator · 2024-11-30
Capterra ★★★★★NordVPN - always stay safe
NordVPN is a great VPN app, the best I used until now. Is easy to use and setup with a good price. It has many useful features and a good connection for almost all countries. Pros: The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices. Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them. Cons: Sometimes the extension takes some time to connect.
Read the original on Capterra ↗Browser extensionDark Web Monitor
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Proera B.
IT Engineer · 2025-05-27
Capterra ★★★★★Made me feel safer during travel and remote work
Pros: If I connect to airport or cafe networks, NordVPN automatically secures the connection and encrypts the traffic. The server switching feature also turned out to be reliable, when using it to access region restricted sites when traveling. Cons: Sometimes my laptop woke from sleep before auto connect pushed through. In a few instances I had to resync manually which reduced my flow and had me double checking.
Read the original on Capterra ↗TravelRemote work
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Robert C.
Owner · 2025-02-13
Capterra ★★★★★NordVPN rocks!
I've rarely had a tech issue and when i do it is addressed immediately. Pros: It is easy to use. I have the whole family on it, many of which are not tech people and they find it easy to use as well. Since I have started using it, I have way fewer security incidents with malware and a lot less spam! Cons: Occasionally, when traveling, I have to restart my system to get it working on public wifi. This is not purely a NordVPN issue though, most VPN software would experience similar issues with browser based authentication for public systems.
Read the original on Capterra ↗FamilyMalware
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Philip M.
Branch Manager · 2025-11-07
Capterra ★★★★★Great VPN that is easy to plug and play.
I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros: I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons: There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like.
Read the original on Capterra ↗Ease of use
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Rezaul H.
Supervisor Field Research · 2025-06-17
Capterra ★★★★★Safe surfing in a waiting net
Pros: Intrusive ads, phishing sites, and sketchy downloads could not even get in my radar since they were blocked by NordVPN automatically, even on servers that were not activated in VPN mode, making my online life secure and free of clutter. Cons: Occasionally the Windows client would show me marketing gags about other Nord services, which got in the way of my work a bit.
Read the original on Capterra ↗Threat Protection
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Ashley A.
Web Developer · 2025-04-22
Capterra ★★★★★NordVPN on Android and Mac
Both of the NordVPN apps that I use work flawlessly, and I've never had any issues with using either of them. It's nice being able to use something "that just works" without needing to tinker with any settings. Pros: I use the Android and MacOS apps on my devices, which work perfectly. Cons: I don't really have anything negative to say about NordVPN. My experience over the past several years has been great.
Read the original on Capterra ↗AndroidMac
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Alliant C.
Support Manager · 2025-06-10
Capterra ★★★★★Supports secure remote access to internal systems
Pros: I depend on NordVPN every day to stay online while doing my job outside, in venues such as cafes and airports. It guarantees the safety of my online actions and please me when I need to use private resources. Cons: Sometimes it was not possible for me to choose only certain apps to go around the VPN on my Mac device.
Read the original on Capterra ↗Remote workTravel
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Bradley W.
Director · 2025-10-11
Capterra ★★★★★Straight forward VPN for a reasonable cost
Overall I recommend it. Cheap. Easy to use. Comes with validation evidence that it’ll do what it’s supposed to do. Can’t fault it other than speed deteriorating if connected to one server for long periods (days). Pros: The ease at which it allows you to connect to a VPN to secure your connection is excellent. The cost is great, but it did take a long time to find the voucher code/subscription combo that gave the best (lowest) monthly cost. Once sorted though, there were no billing issues and the product just works out of the box. The interface is easy to use; just click to connect. I’ve never had to contact customer support, which is a positive as it confirms it’s intuitive design. Cons: The speed deterioration of connections and VPN blocking by some sites/tools can become a frustration. You have to be constantly mindful that your using VPN, and therefore if an app or website responds unexpectedly, you have ti disconnect and do your work, then reconnect. The new timed paused feature makes this easier.
Read the original on Capterra ↗ValueEase of use
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Hicham M.
Freelancer Character Designer · 2025-07-23
Capterra ★★★★★NordVPN Review : Protection, Privacy and Streaming
Overall, the experience with NordVPN has been good, mainly used for streaming and protection, it gets the job done. Pros: One of the most important features a vpn should have is obviously fast speed, and NordVPN has that, which makes thinks like streaming for example really enjoyable.
The software is not expensive, and having the possibility to do plans is nice.
Friendly UI, nothing complicated. Cons: Although getting a yearly plan or similar is very beneficial, renewal pricing is significantly higher.
There is a limit of concurrent devices that can use it.
Read the original on Capterra ↗StreamingPricing
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David F.
Professional Nurse · 2024-11-18
Capterra ★★★★★Free of malicious malware
a pleasant experience and above all safe, there are no failures and their servers are fast as they promise from the beginning Pros: NordVPN has prevented me from downloading malware on my computer, putting all the information stored at risk, it detects malicious malware that wants to enter the system in time, it has reliable security that allows me to browse safely without fear of putting my data or information at risk, it provides a good connection speed without annoying loading times Cons: everything is good and it has worked as it should correctly, I have no comments of displeasure or that they can improve
Read the original on Capterra ↗Malware
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Julian H.
UX Consultant · 2024-05-23
Capterra ★★★★★Great VPN option from a well-known brand
Overall, this is a great option from a well-known and trusted brand. Recommended. Pros: Easy to use with a simple and clean UI. No significant slowdown when using the VPN which is a huge bonus, and most VPN locations are available most of the time. Cons: No real negatives from my perspective, but the price is fairly standard as far as I know. It's pretty much the same price as competitors so doesn't stand out here.
Read the original on Capterra ↗Ease of usePricing
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Ricardo S.
Technical · 2024-04-07
Capterra ★★★★★For me it's by far the best VPN
I've been using NordVPN for about 2 years and I'm very satisfied, it's a very powerful VPN. I've tried other VPNs but they didn't perform as well. NordVPN is undoubtedly the best VPN to use to stay protected. I recommend it 200%. Pros: It's very safe
Does not cause conflicts in the Windows system
It has many country solutions to use as a VPN
VPN speed is very fast in most countries. Cons: I think it should improve the quality of speed in some countries.
Read the original on Capterra ↗SpeedSwitched
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Lance C.
Solution Architect · 2026-04-27
Capterra ★★★★★Flexible VPN with Smart TV and Firestick app
Pros: Ability to download app to smart TV, phone, computer, firestick, and other devices. Ability to connect to servers in almost any country. Cons: App auto-logs out on smart TV and requires a lengthy 2-step verification process to log back in, which is a hassle.
Read the original on Capterra ↗StreamingDevices
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Evandro Cláudio M.
Administrator Assistant · 2024-10-23
Capterra ★★★★★NordVPN and the wonders of cloak mode
I wanted to use Nordvpn because of the cloak mode for websites that block vpn. Pros: The fact that it has an feature that allows website to not detetec that you're on a vpn proxy connection is super Cons: The prices are exorbitant but for that cloak mode it's kinda worthy.
Read the original on Capterra ↗ObfuscationPricing
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Jacob W.
Attorney · 2024-11-01
Capterra ★★★★★Solid product but they will steal your money
Product is great but customer service is terrible. I was 2 days late in canceling my subscription, but they refused to refund my money for the month even though I hadn't used the service in those 2 days and no longer needed it. They said it went against company policy, but that's really just an excuse to steal my money. Make sure you stay on top of your account if you purchase their product, or they will screw you. Pros: The product itself actually works fairly well most of the time Cons: Terrible customer service, terrible policies. They will steal your money.
Read the original on Capterra ↗RefundsSupport
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steve J.
Director · 2024-08-06
Capterra ★★★★★It's ok...but looking around for another
Generally fine. some annoyances related to connection but overall...ok Pros: When it works, works well! Wide variety of connections available in the world Cons: A little 'buggy' at times... frequently get a message "Oh Snap...somethings happened" and then it takes up to 3 - 5 minutes to reconnect.
Read the original on Capterra ↗Reliability
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Verified Reviewer
Confidential · 2025-06-10
Capterra ★★★★★Poorly supported and not developed enough
Pros: Good amount of server locations, including the virtual servers. Decent speeds, although about a 10% loss on network speeds for the same country connections. Cons: NordVPN's support is non existent, they do not properly resolve connection ticket with an acceptable time frame. Nordvpn meshnet does not work at all. been waiting months for a proper response and have given up hope on this.
there is severely inadequate support for Linux/Debian based devices. Some servers regularly drop connection. Strange structured pricing, be careful not to be sucked in to their incomprehensible pricing structure.
Read the original on Capterra ↗SupportMeshnetLinux
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Renee L.
HR admin · 2024-09-05
Capterra ★★★★★Shadow of its former glory
Used to be great a decade ago, but sadly it runs half as good now like it's full of bloatware. Pros: It used to be a reliable VPN service about a decade ago. Now, it's just a shadow of that Cons: The quality of NordVPN has gone steeply downhill. I first started using it in the early 2010s and the vpn was fast and reliable. Nowadays I use it for my Windows laptop and half the time I can't even establish a connection. I will not be renewing.
Read the original on Capterra ↗Reliability
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Frank P.
Owner · 2026-08-26
Capterra ★★★★★Non existent customer service
I paid to renew my subscription but it was not activated and I couldn't figure out how to use their website. Pros: I don't like Nord VPN at all. I'm going back to another service that has live HUMAN agents to speak with and an 800 number. Cons: No customer service number to speak with a live agent. Their website was confusing to me. I paid to renew my subscription but i couldn't figure out how to activate it.
Read the original on Capterra ↗SupportBilling
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baylen M.
Owner · 2025-06-10
Capterra ★★★★★WATCH OUT FOR CHARGES!!!
My card decline the services but they continued to charge until their was room available on my card. Auto renew was turned OFF by this point but I was charged. Pros: Ease of use, originally it was $99 for two year but they slowly eroded that away, charging $169 per year. Cons: Loyal customer for 5 years and randomly went from charging $99/year to $169. Absolute PITA to contact and cancel. They have lost my trust.
Read the original on Capterra ↗BillingRenewal