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29 reviews from

NordVPN Capterra reviews

Detailed reviews with pros and cons from people who name their job. GetApp and Software Advice show the same reviews.

4.1
★★★★★
avg · 29 reviews
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All 1,395 reviews
View on Capterra

Professionals use NordVPN on hotel and airport Wi-Fi, for reaching services back home, and for testing geo-blocking. They rate ease of use highest and support lowest, and many say the price jumps after the promotional term.

Capterra rates NordVPN 4.6 across 1,395 ratings

Plans from $3.49/mo on a 2-year term

See NordVPN pricing

What reviewers on Capterra say

CT
Cameron T.
IT Service Desk Analyst · 2026-03-03
Capterra
★★★★★

The Best VPN There Is!

My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros: I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons: I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online.

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ServersEase of use
LO
Lois O.
Copywriter · 2024-10-01
Capterra
★★★★★

Most robust VPN out there - but watch out for pricing

Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well. Pros: It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop. Cons: It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient.

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StreamingTravelPricing
EF
Emily F.
Branch Manager · 2025-03-28
Capterra
★★★★★

NordVPN - a good VPN

I did not used many VPN services but NordVPN was the best between all that I used. There are many locations, fast connections and easy to install and use app. Pros: I moved to NordVPN after I tried it as a trial and saw how fast are the connection when used. There are many locations to choose from and all are very fast when browsing. I can use the on every device as is available for PC and smartphones as well. Also, I found Dark Web Monitor feature very helpful in keeping my passwords secure and away from hackers. Cons: The limit of 10 devices is not the greatest but understandable.

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Dark Web MonitorSpeed
AM
Alex M.
System Administrator · 2026-09-03
Capterra
★★★★★

Reliable VPN with Strong Privacy and Easy-to-Use Features

Overall, my experience with NordVPN is positive. It is easy to use, provided reliable and secure connections, and generally maintained good browsing speeds. The wide range of server locations and privacy features are useful, although the pricing felt a little high after the promotional period. Pros: I liked most about NordVPN because it is fast and reliable connection, easy-to-use interface, and strong privacy features. It was simple to connect to servers in different locations while maintaining good browsing speeds. Cons: The subscription price can feel relatively expensive, especially after promotional pricing ends. Some servers could also occasionally be slower or require reconnecting.

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SpeedPricing
TN
Tony N.
Operations · 2025-12-29
Capterra
★★★★★

Easy to use and reliable VPN

Pros: I've been using NordVPN for a while now, and honestly, the best part is that I rarely have to think about it. I mostly use when travelling and connecting to secure sites back home. The connection is fast enough that I don't notice any buffering, and the "Threat Protection" is a nice little bonus because it actually stops those annoying pop-up ads while I'm browsing. Cons: The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.

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Threat ProtectionTravel
VR
Verified Reviewer
Owner and teacher · 2024-05-11
Capterra
★★★★★

My honest opinion about using NordVPN

Pros: First, in my country, there are some websites we normally use to access to gather information like school related lessons on the internet to teach my students which in case I require a vpn service in order to access some of the websites that are blocked. Nordvpn gives me the option to freely access the internet without any restrictions whatsoever. The connection speed is blazingly fast even if the vpn server is located thousand of miles away from my location. Features like kill swtich are useful for me as to prevent me from using VPN service to some of the software that don't require it. I also like the deals of Nordvpn, especially if you considering for buying long-term, you should buy it as it is more worth it than buying short terms like months which you will likely pay more most of the times. Cons: Sometimes, there are some issues that can surface if I am trying to connect to the server, like connection timeout in the midst of connecting. Some servers require more time than others to be able to connected. I also find the performance to be slow for the first time of opening it. Navigating through the app is okay at best.

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CensorshipSpeed
AS
Adam S.
Founder · 2024-06-07
Capterra
★★★★★

Good solution for online safety

NordVPN added value to my business. I was able to access services when abroad that are otherwise geo-locked. This is my main use, but its always nice to have an extra layer of security when browsing the internet and downloading unverified files. Pros: NordVPN offers a wide choice of servers in a wide choice of countries to access. This adds an element of anonymity to browsing the internet. The download and upload speed is also pretty decent, which was a dealbreaker in other VPN solutions. Cons: Some of the IPs I was assigned sometimes are blocked from certain servers due to other people's activities in the past. This is the only con I encountered. Some servers are abused and overused.

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Geo-restrictionsSpeed
SA
Stuart A.
Medical Writer and Editor · 2025-06-22
Capterra
★★★★★

5 years of use and practivally no problems

I´ve been using NordVPN for more than 5 years now and I would highly recommend it. I use it to reach home via the internet and keep my browsing secure and private Pros: The general ease of use and security. Being someone who live abroad, being able to use a relaible VPN to connect to certain thinga back home makes all the difference. Plus, the added security is always a good thing. Cons: The app can misbehave at times on older computers; this includes getting locked in loops and lagging. However, these instances are few and far between.

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ReliabilityTravel
VS
Valentin S.
Sales · 2025-06-04
Capterra
★★★★★

Top VPN for Speed and Simplicity

Very smooth and reliable experience. Easy to use, secure, and with plenty of servers for any location I need. Pros: I really like the wide variety of server locations and how easy the interface is to use. The app is intuitive, fast, and makes connecting to a secure server effortless, even for non-technical users. Cons: Some servers can be a bit slow at times, and switching between them may take a little longer, but overall the app works smoothly and securely, so it’s not a big concern.

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ServersEase of use
CP
Carly P.
Accounts Administrator · 2024-11-30
Capterra
★★★★★

NordVPN - always stay safe

NordVPN is a great VPN app, the best I used until now. Is easy to use and setup with a good price. It has many useful features and a good connection for almost all countries. Pros: The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices. Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them. Cons: Sometimes the extension takes some time to connect.

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Browser extensionDark Web Monitor
PB
Proera B.
IT Engineer · 2025-05-27
Capterra
★★★★★

Made me feel safer during travel and remote work

Pros: If I connect to airport or cafe networks, NordVPN automatically secures the connection and encrypts the traffic. The server switching feature also turned out to be reliable, when using it to access region restricted sites when traveling. Cons: Sometimes my laptop woke from sleep before auto connect pushed through. In a few instances I had to resync manually which reduced my flow and had me double checking.

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TravelRemote work
RC
Robert C.
Owner · 2025-02-13
Capterra
★★★★★

NordVPN rocks!

I've rarely had a tech issue and when i do it is addressed immediately. Pros: It is easy to use. I have the whole family on it, many of which are not tech people and they find it easy to use as well. Since I have started using it, I have way fewer security incidents with malware and a lot less spam! Cons: Occasionally, when traveling, I have to restart my system to get it working on public wifi. This is not purely a NordVPN issue though, most VPN software would experience similar issues with browser based authentication for public systems.

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FamilyMalware
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