NordVPN review statistics: what 100 reviews say in numbers
By Jean Luc Poitier, SEO and growth marketing strategist · NordVPN Reviews · Updated October 1, 2026
Every figure below is computed from the 100 published NordVPN user reviews this site quotes, from 4 platforms, written between 2023 and 2026. The numbers update when the review set does. Last updated October 1, 2026. You are welcome to cite them; the citation section has a ready sentence and the source link.
NordVPN reviews at a glance
Positive, mixed, and critical are this site's editorial read of each review's text, not the star rating. 18 reviews (18%) are mixed.
How NordVPN reviews are rated
Share of the 100 rated reviews at each star level, on the reviewer's own scale converted to 5.
- 5 stars50% (50)
- 4 stars19% (19)
- 3 stars8% (8)
- 2 stars7% (7)
- 1 star16% (16)
NordVPN reviews by platform
Our set beside each platform's own published figure. The two differ by design: our set is a curated sample, and the platform's number covers every review it hosts.
| Platform | Reviews here | Average here | Platform-wide rating | Platform-wide count |
|---|---|---|---|---|
| Trustpilot | 34 | 3.9/5 | 4.2 | 50,763 |
| App Store | 18 | 3.4/5 | 4.7 | 705,387 |
| Google Play | 19 | 3.6/5 | 4.6 | 1,356,673 |
| Capterra | 29 | 4.1/5 | 4.6 | 1,395 |
NordVPN reviews by year
How many reviews in our set were written each year, their average, and the share we read as critical.
| Year | Reviews | Average | Critical |
|---|---|---|---|
| 2023 | 2 | n/a | 0% |
| 2024 | 12 | 4/5 | 8% |
| 2025 | 24 | 3.6/5 | 29% |
| 2026 | 62 | 3.8/5 | 24% |
What NordVPN reviewers talk about
The themes we tagged most often, as a share of all 100 reviews, and the themes most common among the 41 mixed and critical ones.
Across all NordVPN reviews
- Reliability20%
- Support17%
- Speed16%
- Ease of use10%
- Streaming10%
- Travel10%
- Billing9%
- Switched7%
In mixed and critical NordVPN reviews
- Reliability32%
- Billing17%
- Support17%
- Refunds10%
- Renewal10%
How to cite these NordVPN statistics
Quote any figure on this page with a link to it as the source. The numbers describe the reviews this site quotes, not every NordVPN review ever written, so say "analysed by NordVPN Reviews" rather than presenting them as NordVPN's overall rating. A sentence you can use:
An analysis of 100 published NordVPN user reviews across 4 platforms by NordVPN Reviews found 23% critical, averaging 3.8 out of 5. Source: https://www.nordvpnreviews.com/review-statistics
How the reviews were chosen and tagged is on the methodology page; the reviews themselves are on the homepage, each with a link to its original. Questions about the data: company.reviews.marketing@gmail.com.